Smart tourism destinations: a bibliometric review of research (2000–2025)
Tóm tắt: 0
| 
PDF: 0 
##plugins.themes.academic_pro.article.main##
Author
Từ khóa:
Smart destination
smart tourism
bibliometric analysis
Tóm tắt
This study provides a comprehensive review of the literature on Smart Tourism Destination (STD) based on the Scopus database, aiming to clarify their formation, development, and current research trends. Using bibliometric analysis, the authors collected 554 peer-reviewed articles published between 2000 and 2025. The results indicate that research on STDs became distinct from 2011 and has grown rapidly since 2014, with 554 publications, 21,634 citations, 1,480 authors across 73 countries, and 198 publication sources. Europe and Asia dominate the field (78.08%), with Spain and China leading in publication output. Major research themes focus on the integration of technology in tourism development, its linkage with policy and sustainability, and the emerging exploration of tourist behavior and experience. The findings provide a foundation for identifying potential future research directions on STDs.
Tài liệu tham khảo
-
[1] D. Buhalis, eTourism: Information Technology for Strategic Tourism Management. London, UK: Pearson (Financial Times/Prentice Hall), 2003. https://doi.org/10.13140/2.1.2274.0804.
[2] K. Boes, D. Buhalis, and A. Inversini, “Conceptualising smart tourism destination dimensions,” in Information and Communication Technologies in Tourism 2014. https://doi.org/10.1007/978-3-319-14343-9_29.
[3] U. Gretzel, M. Sigala, Z. Xiang, and C. Koo, “Smart tourism: Foundations and developments,” Electronic Markets, vol. 25, no. 3, pp. 179–188, 2015. https://doi.org/10.1007/s12525-015-0196-8.
[4] D. Buhalis and A. Amaranggana, “Smart tourism destinations: Enhancing tourism experience through personalisation of services,” in Information and Communication Technologies in Tourism 2015. Cham: Springer, 2015. https://doi.org/10.1007/978-3-319-14343-9_28.
[5] D. Buhalis, “Technology in tourism - from information communication technologies to eTourism and smart tourism towards ambient intelligence tourism: A perspective article,” Tourism Review, vol. 75, no. 1, pp. 267–272, 2020. https://doi.org/10.1108/TR-06-2019-0258.
[6] U. Gretzel, “The smart DMO: A new step in the digital transformation of destination management organizations,” European Journal of Tourism Research, vol. 30, 3002, 2022. https://doi.org/10.54055/ejtr.v30i.2589.
[7] D. Buhalis and A. Amaranggana, “Smart tourism destinations,” in Information and Communication Technologies in Tourism 2014. Cham: Springer, 2014. https://doi.org/10.1007/978-3-319-03973-2_40.
[8] K. Boes, D. Buhalis, and A. Inversini, “Smart tourism destinations: Ecosystems for tourism destination competitiveness,” International Journal of Tourism Cities, vol. 2, no. 2, pp. 108–124, 2016. https://doi.org/10.1108/IJTC-12-2015-0032.
[9] V. D. Corte, C. D’Andrea, I. Savastano, and P. Zamparelli, “Smart cities and destination management: Impacts and opportunities for tourism competitiveness,” European Journal of Tourism Research, vol. 17, pp. 7–27, 2017. https://doi.org/10.54055/ejtr.v17i.291.
[10] D. Z. Jovicic, “From the traditional understanding of tourism destination to the smart tourism destination,” Current Issues in Tourism, vol. 22, no. 3, pp. 276–282, 2019. https://doi.org/10.1080/13683500.2017.1313203
[11] J. A. Coca-Stefaniak, “Beyond smart tourism cities – Towards a new generation of ‘wise’ tourism destinations,” Journal of Tourism Futures, vol. 7, no. 2, pp. 251–258, 2021. https://doi.org/10.1108/JTF-11-2019-0130.
[12] A. Huertas, A. Moreno, and J. Pascual, “Place branding for smart cities and smart tourism destinations: Do they communicate their smartness?” Sustainability, vol. 13, pp. 1–18, 2021. https://doi.org/10.3390/su131910953.
[13] X. Wang, X. Li, F. Zhen, and J. Zhang, “How smart is your tourist attraction? Measuring tourist preferences of smart tourism attractions via a FCEM-AHP and IPA approach,” Tourism Management, vol. 54, pp. 309–320, 2016. https://doi.org/10.1016/j.tourman.2015.12.003.
[14] N. Syifaa, S. Eko, and R. Wahyu, “Predicting tourists’ behaviour towards smart tourism: The case in emerging smart destinations,” Journal of Tourism Sustainability, vol. 2, no. 1, pp. 19–30, 2022. https://doi.org/10.35313/jtospolban.v2i1.30.
[15] P. Tavitiyaman, H. Qua, W. S. L. Sang, and C. W. R. Lamp, “The influence of smart tourism applications on perceived destination image and behavioral intention: The moderating role of information search behavior,” Journal of Hospitality and Tourism Management, vol. 46, pp. 476–487, 2021. https://doi.org/10.1016/j.jhtm.2021.02.003.
[16] R. Wahyu, S. Eko, N. Syifaa, and J. Cahaya, “Is smart tourism technology important in predicting visiting tourism destination? Lessons from West Java, Indonesia,” Journal of Tourism Sustainability, vol. 1, no. 2, pp. 102–115, 2021. https://doi.org/10.35313/jtos.v1i2.20.
[17] D. Moher, A. Liberati, J. Tetzlaff, D. G. Altman, and The PRISMA Group, “Preferred reporting items for systematic reviews and meta-analyses: The PRISMA statement,” PLoS Medicine, vol. 6, no. 7, e1000097, 2009. https://doi.org/10.1371/journal.pmed.1000097.
[18] P. Hallinger and V. T. Nguyen, “Mapping the landscape and structure of research on education for sustainable development: A bibliometric review,” Sustainability, vol. 12, no. 5, 1947, 2020. https://doi.org/10.3390/su12051947.
[19] M. Ulker, S. Yildirim, and A. E. Akgun, “Bibliometric analysis of bibliometric studies in the field of tourism and hospitality,” Journal of Hospitality and Tourism Insights, vol. 6, no. 2, pp. 797–818, 2023. https://doi.org/10.1108/JHTI-10-2021-0291.
[20] S. Shafiee, A. Rajabzadeh Ghatari, A. Hasanzadeh, and S. Jahanyan, “Developing a model for sustainable smart tourism destinations: A systematic review,” Tourism Management Perspectives, vol. 31, pp. 287–300, 2019. https://doi.org/10.1016/j.tmp.2019.06.002.
[21] M. Soliman, L. Cardoso, G. G. F. Almeida, A. F. Araújo, and N. A. Vila, “Mapping smart experiences in tourism: A bibliometric approach,” European Journal of Tourism Research, vol. 28, 2809, 2021. https://doi.org/10.54055/ejtr.v28i.2254.
[22] D. Buhalis, T. Harwood, V. Bogicevic, G. Viglia, S. Beldona, and C. Hofacker, “Technological disruptions in services: Lessons from tourism and hospitality”, Journal of Service Management, vol. 30, no. 4, pp. 484–506, 2019. https://doi.org/10.1108/JOSM-12-2018-0398
[23] T. Pencarelli, “The digital revolution in the travel and tourism industry”, Information Technology & Tourism, vol. 22, no. 3, pp. 455–476, 2020. https://doi.org/10.1007/s40558-019-00160-3
[24] F. Ercan, “Smart tourism destination: A bibliometric review,” European Journal of Tourism Research, vol. 34, 2788, 2023. https://doi.org/10.54055/ejtr.v34i.2788.
[25] D. Yan, A. B. Marzuki, J. Yang, J. Zhou, and S. Tao, “Bibliometric analysis of smart tourism destination: Knowledge structure and research evolution (2013–2025)”, Tourism and Hospitality, vol. 6, no. 4, article 194, 2025. https://doi.org/10.3390/tourhosp6040194
Xem thêm
##plugins.themes.academic_pro.article.sidebar##
Đã Xuất bản
Jun 30, 2026
Download
Cách trích dẫn
Tuan, L. T., và N. T. K. Linh. “Smart Tourism Destinations: A Bibliometric Review of Research (2000–2025)”. Tạp Chí Khoa học Và Công nghệ Đại học Đà Nẵng, vol 24, số p.h 6A, Tháng Sáu 2026, tr 133-42, doi:10.31130/ud-jst.2026.24(6A).128E.
