Các mô hình bảo đảm chất lượng bên trong cơ sở giáo dục đại học: so sánh và đề xuất mô hình cho bối cảnh Việt Nam
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Author
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Nguyen Thi Huong TraThang Long Centre for Education Accreditation, Vietnam
Từ khóa:
Tóm tắt
Bài viết phân tích việc phát triển hệ thống bảo đảm chất lượng bên trong tại các cơ sở giáo dục đại học Việt Nam. Trên cơ sở tổng thuật có cấu trúc, bài viết đối chiếu năm tiếp cận gồm PDCA, TQM, EFQM, ISO 9001/ISO 21001 và AUN-QA theo sáu tiêu chí: mục tiêu và phạm vi, cấu phần hệ thống, cơ chế vận hành, dữ liệu và minh chứng, vai trò lãnh đạo và văn hóa chất lượng, khả năng tương thích bối cảnh. Kết quả cho thấy mỗi tiếp cận có ưu thế riêng nhưng chưa đáp ứng đầy đủ yêu cầu của một hệ thống bảo đảm chất lượng bên trong vận hành thực chất. Bài báo đề xuất mô hình tích hợp, trong đó AUN-QA định hình cấu trúc hệ thống, PDCA tổ chức chu trình cải tiến, ISO chuẩn hóa quy trình và minh chứng, còn TQM/EFQM củng cố lãnh đạo, sự tham gia và văn hóa chất lượng. Mô hình đồng thời gợi ý triển khai theo mức độ sẵn sàng của CSGD, tập trung vào chính sách, quy trình, dữ liệu và cải tiến.
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