Emotional exhaustion: How does it relate to work engagement?
Tóm tắt: 50
| 
PDF: 56 
##plugins.themes.academic_pro.article.main##
Author
Từ khóa:
emotional exhaustion
work engagement
challenge demand
ethical leadership
Tóm tắt
People- to some extent- are largely or partly affected by emotions in life as well as in work. Emotion exhaustion definitely influences the quality of the job of the employees. Authors intend to examine the factors that can possibly affect emotional exhaustion and the relationship between emotional exhaustion and work engagement. The research was conducted with the assistance of Smart PLS software through quantitative method with data of from employees working in Hochiminh city. Results of the study showed that ethical leadership has negative relationship to emotional exhaustion while it is positive to that of challenge demand. In addition, there bears a negative relationship between emotional exhaustion and work engagement. In theory, previous researches were invigorated through the results of the study. In practice, ethical leadership should be appreciated, and challenge demand should be minimized to prevent the incurrence of emotion exhaustion- an effective navigator for low engagement at work.
Tài liệu tham khảo
-
[1] Zheng, W. Dianhan, Loring,... and W. L.A., "Effects of ethical leadership on emotional exhaustion in high moral intensity situations”, The Leadership Quarterly, vol. 26, no. 5, pp. 732-748, 2015.
[2] F. S. Nasrin Arshadi, "Workplace Characteristics and Turnover Intention: Mediating Role of Emotional Exhaustion”, Procedia - Social and Behavioral Sciences, vol. 84, no. 2013, pp. 640-645, 2013.
[3] F. Li, G. Wang, Y. Li and R. Zhou, "Job demands and driving anger: The roles of emotional exhaustion and work engagement”, Accident Analyis and Prevention, vol. 98, no. 2017, pp. 198-205, 2017.
[4] S. M. Einar and S. Sidsel, "Motivated for teaching? Associations with school goal structure”, Teaching and Teacher education, vol. 67, no. 2017, pp. 152-160, 2017.
[5] E. D. Arnold B. Bakker, "The Job Demands‐Resources model: state of the art”, Journal of Managerial Psychology, vol. 22, no. 3, pp. 309-328, 2007.
[6] D. Evangelia, N. Friedhelm, B. B. Arnold and S. B. Wilmar, "The job demands-resources model of burnout”, Journal of Applied Psychology, vol. 86, no. 3, pp. 499-512, 2001.
[7] B. Hanne, H. J. Jari and W. Hugo, "Copenhagen Psychosocial Questionnaire - A validation study using the Job Demand-Resources model”, PLOS ONE, vol. 13, no. 4, p. 17, 2018.
[8] P. P. Nathan, L. A. Jeffery and L. A. Marcie, "Differential Challenge Stressor–Hindrance Stressor Relationships with Job Attitudes, Turnover Intentions, Turnover, and Withdrawal Behavior: A Meta-Analysis”, The Journal of Applied Psychology, vol. 92, no. 2, pp. 438-454, 2007.
[9] B. V. d. Anja, C. D. Nele, W. D. Hans and V. Maarten, "Not all job demands are equal: Differentiating job hindrances and job challenges in the Job Demands-Resources model”, European Journal of Work and Organizational Psychology, vol. 19, no. 6, pp. 735-759, 2010.
[10] G. M. Alarcon, "A Meta-Analysis of Burnout with Job Demands, Resources, and Attitudes”, Journal of Vocational Behavior, vol. 79, no. 2, pp. 549-562, 2011.
[11] B. E. Michael, T. K. Linda and H. A. David, "Ethical leadership: A social learning perspective for construct development and testing”, Organizational Behavior and Human Decision Processes, vol. 97, no. 2, pp. 117-134, 2005.
[12] R. Billingham, Ethical Leadership: Rebuilding Trust in Corporations, Amherst: HRD Press, 2003.
[13] P. F. Ronald, G. Rebecca, H. N. D. Deanne and F. Robert, "The relationship between ethical leadership and core job characteristics”, Journal of Organizational Behavior, vol. 31, no. 2-3, pp. 259-278, 2010.
[14] S. Hobfoll, "Conservation of Resources: A New Attempt at Conceptualizing Stress”, The American Psychologist, vol. 44, no. 3, pp. 513-524, 1989.
[15] L. A. Jeffrey, L. Marcie and J. L. Christine, "Challenge and Hindrance Stress: Relationships With Exhaustion, Motivation to Learn, and Learning Performance”, Journal of Applied Psychology, vol. 89, no. 5, pp. 883-891, 2004.
[16] F. Li, Y. Xiang, J. Li and Y. Li, "Driving anger in China: Psychometric properties of the Driving Anger Scale (DAS) and its relationship with aggressive driving”, Personality and Individual Differences, vol. 68, no. 2014, pp. 130-135, 2014.
[17] S. B. Wilmar, B. B. Arnold and S. Marisa, "The Measurement of Work Engagement With a Short QuestionnaireA Cross-National Study”, Educational and Psychological Measurement, vol. 66, no. 4, pp. 701-716, 2006.
[18] M. Christina and J. E. Susan, "The Measurement of Experienced Burnout”, Journal of Organizational Behavior, vol. 2, no. 2, pp. 99-113, 1981.
[19] W. A. Thomas and C. Russel, "Emotional Exhaustion as a Predictor of Job Performance and Voluntary Turnover”, The Journal of Applied Psychology, vol. 83, no. 3, pp. 486-493, 1998.
[20] A. C. Scott, R. N. Brian, S. D. C. and T. Armen, "Boundary Spanner Multi-Faceted Role Ambiguity and Burnout: An Exploratory Study”, Industrial Marketing Management, vol. 43, no. 6, pp. 1070-1078, 2014.
[21] L. Michael and M. Christina, "The Impact of Interpersonal Environment on Burnout and Organization Commitment”, Journal of Organizational Behavior, vol. 9, no. 4, pp. 297-308, 1988.
[22] H. R. Jonathan and B. R. M., "Burnout in organizational life”, Journal of Management, vol. 30, no. 6, pp. 859-879, 2004.
[23] L. T. Raymond and A. E. Blake, "A Meta-Analytic Examination of the Correlates of the Three Dimensions of Job Burnout”. The Journal of Applied Psychology, vol. 81, no. 2, pp. 123-133, 1996.
[24] Q. Wang, B. Nathan and E. Kevin, "A meta-analytic examination of work and general locus of control”, The Journal of Applied Psychology, vol. 95, no. 4, pp. 761-768, 2010.
[25] H. F. Joe, R. M. Christian and S. Marko, "PLS-SEM: Indeed a Silver Bullet”, J. Mark. Theory Pract., vol. 19, no. 2, pp. 139-152, 2011.
[26] B. P. Richard, Y. Yi and P. W. Lynn, "Assessing Construct Validity in Organizational Research”, Administrative Science Quarterly, vol. 36, no. 3, pp. 421-458, 1991.
[27] H. F. Joseph, Jr., H. T. M. G., R. Christian and S. Marko, A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM), 2nd ed., SAGE Publications, 2017.
[28] H. Jörg, R. M. Christian and S. Marko, "A new criterion for assessing discriminant validity in variance-based structural equation modeling”, Journal of the Academy of Marketing Science, vol. 43, no. 1, pp. 115-135, 2014.
[29] H. Jörg, R. M. Christian and S. R. Rudolf, "The Use of Partial Least Squares Path Modeling in International Marketing”, Advances in International Marketing, vol. 20, pp. 277-319, 6 March 2009.
[30] J. Cohen, Statistical Power Analysis for the Behavioral Sciences, Hillsdale: Lawrence Erlbaum Associates, 1988.
Xem thêm
##plugins.themes.academic_pro.article.sidebar##
Đã Xuất bản
Dec 31, 2020
Download
Cách trích dẫn
The Nam Tran*, Van Trang Tieu. “Emotional Exhaustion: How Does It Relate to Work Engagement?”. Tạp Chí Khoa học Và Công nghệ - Đại học Đà Nẵng, vol 18, số p.h 12, Tháng Chạp 2020, tr 33-37, doi:10.31130/jst-ud2020-161E.
