Children’s perceptions of brand coolness: A qualitative study in the dairy industry
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Author
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Tran Trieu KhaiThe University of Danang - University of EconomicsTruong Tran Tram AnhThe University of Danang - University of EconomicsNguyen Thi Ngoc TrinhThe University of Danang - University of EconomicsNgo Thi ToanThe University of Danang - University of Economics
Keywords:
Abstract
Consumers are striving for being cool, and the studies on maketing and practices towards cool are increasingly popular. While previous studies focused on the coolness of brands from the adults’ perspective, this study explores children’s (aged 6-17) perceptions of brand coolness and its related attributes in the context of the dairy industry. Employing qualitative research by combining various child-friendly techniques (e.g., the Cool Wall, storytelling and completion technique) embedded within in-depth interviews, the findings show that children of different ages have diverse perceptions of brand coolness attributes, which become more complex as children get older. The research also discovers factors formulating such children’s perceptions of brand coolness. These novel insights significantly contribute to brand image literature and offer practical implications for brands with cool positioning.
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